Privacy Policy

This policy explains what personal information Techspirit Solutions Inc. ("Techspirit Solutions", "we", "us") collects through this website, how we use it, and the choices you have. It reflects our obligations under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect

Information you give us

When you submit our consultation or service-request form, we collect the details you provide — typically your name, phone number, email address, the service or product you are asking about, and a description of your project or issue. On the full contact form you may also add your city, budget range, project timeline, and optional photos or plans of your space.

Information collected automatically

When you submit a form, we record the IP address the submission came from and the page it was sent from, to help prevent spam and abuse. If website analytics are enabled, standard usage information such as pages visited and general location may also be collected — see "Cookies and analytics" below.

How we use your information

• To respond to your enquiry and arrange a consultation or service visit
• To prepare a quote or scope of work for your project
• To provide and support the systems we install for you
• To protect our website and forms from spam and misuse

We only use your information for the purpose you contacted us about. We do not add you to marketing email lists unless you separately opt in, and you can ask us to stop contacting you at any time.

Who we share it with

We do not sell your personal information. We share it only where needed to run our business:

• Our team, so the right specialist can follow up with you.
• Customer-management tools. We may use a customer-relationship or workflow tool to manage and respond to enquiries. Where such a tool is used, your enquiry details are forwarded securely to that service provider only so that we can follow up with you.
• Website analytics. We may use standard website analytics to understand how our site is used. Where analytics are used, usage data is processed by our analytics provider on our behalf.
• Web fonts. This site loads fonts from Google Fonts, which means your browser's IP address is shared with Google when a page loads.
• When required by law, or to protect our rights, property or safety.

How long we keep it

We keep personal information only as long as necessary for the purposes described here or as required by law, then securely dispose of it. This includes form submissions and any files you upload, which we retain only for as long as needed to handle your enquiry and for our normal business records.

Your choices and rights

Under PIPEDA you may ask us to:

• Access the personal information we hold about you
• Correct information that is inaccurate
• Delete your information, where we are not required to keep it
• Stop contacting you, or withdraw a marketing opt-in

To make any of these requests, contact us using the details below.

How we protect your information

Form submissions are protected with spam and abuse safeguards, and any files you upload are stored in a location that is not publicly accessible and is available only to our team. No method of transmission or storage is completely secure, but we take reasonable steps to protect the information you share with us.

Cookies and analytics

This website uses the cookies needed for it to work. We may also use a small number of analytics cookies to understand how the site is used and to improve it. You can control or clear cookies through your browser settings at any time.

Children

This website is intended for adults enquiring about technology for their home or business. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

If you have any questions about this policy or the information we hold about you, contact us:

Techspirit Solutions Inc.
8770 The Gore Rd #7
Brampton, ON L6P 0B1
905-621-4100
info@techspiritsolutions.ca